Privacy policy
Privacy Policy.Unless otherwise stated below, the provision of your personal information is neither required by law nor by contract, nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other indication is given in the subsequent processing operations.
"Personal Data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without giving any personal information.
Every time you access our website, usage data are transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page called, the date and time of the call, the IP address, the amount of data transferred, and the requesting provider. The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring trouble-free operation of our website as well as improving our offer.
Contact Responsible
Contact us if you wish. Responsible for data processing is: Frank Fechtner, Lerchenstrasse 17, 74259 Rams Germany, 06298 / 938838, info@fechtner-modellbau.de
Unsolicited contact of the customer by email
If you initiate business contact with us via e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you have provided. The data processing serves to process and answer your contact request.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interests, preparation of offers) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to do so at any time in accordance with Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you have provided. The data processing serves the purpose of establishing contact.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interests, preparation of offers) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to do so at any time in accordance with Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer account orders
Account
When opening a customer account, we collect your personal data in the scope indicated there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. Your customer account will be deleted afterwards.
Collection, processing and transfer of personal data during orders
When ordering, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. The processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO and is required to fulfill a contract with you.
For example, your data may be forwarded to your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
Reviews Advertising
Store Information Customer Review
For our website we use the evaluation tool “shopauskunft.de” of the Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig; “Shopauskunft”).
After placing your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, you will be contacted by e-mail, whereby we use the technical system "Legally secure evaluation request (RBA)" serve. We process the data for your order (order number / invoice number, purchase value and shipping costs) and your email address. If necessary, we also use this data for the purpose of verifying your rating.
For our website we use the evaluation tool “shopauskunft.de” of the Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig; “Shopauskunft”).
After placing your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, you will be contacted by e-mail, whereby we use the technical system "Legally secure evaluation request (RBA)" serve. We process the data for your order (order number / invoice number, purchase value and shipping costs) and your email address. If necessary, we also use this data for the purpose of verifying your rating.
The processing is based on Art. 6 Abs.1 lit. a DSGVO with your consent, provided that you have expressly consented to the disclosure of your data and the receipt of the evaluation request.
You may revoke your consent at any time by using the appropriate link in the e-mail or by notifying us, without affecting the legality of the processing based on the consent to revocation.
Further information on data protection when using shop information can be found at:
https://www.shopauskunft.de/datenschutz.
You may revoke your consent at any time by using the appropriate link in the e-mail or by notifying us, without affecting the legality of the processing based on the consent to revocation.
Further information on data protection when using shop information can be found at:
https://www.shopauskunft.de/datenschutz.
Shop information Widget
On our website, the shop information widget is integrated. This serves the purpose number and result of our so far over Shopauskunft received evaluations and advertise thereby.
To display the widget, it is technically necessary to transmit usage data through your Internet browser to the shop information server and to store it in log data (so-called server log files) for 7 days. This stored information includes the name and URL of the retrieved file, the date and time of the retrieval, the IP address of the requesting computer, the website from which the access is being made (referrer URL), the browser used and, if applicable, the operating system of your company Computer as well as the name of your access provider.
The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in the application of our offers by presenting the customer reviews already received. There is no storage of this data together with other personal data.
Use of your personal data for sending advertising by postWe use your personal data (name, address) that we received when selling a product or service to send you advertising by post, provided you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded.
The processing takes place on the basis of Art. 6 Abs. 1 lit. f GDPR out of our predominant legitimate interest in direct mail. You can object to this use of your address data at any time by notifying us. The contact details for the exercise of the contradiction can be found in the imprint.
Using the e-mail address to receive newsletters
We use your e-mail address, regardless of the contract, exclusively for our own promotional purposes to the newsletter, unless you have expressly consented to. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until your revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.
Using the e-mail address for sending direct mail
We use your e-mail address, which we obtained in connection with the sale of a good or service, for the electronic transmission of advertising for own goods or services, which are similar to those, which you already acquired with us, as far as this Use did not contradict. The provision of the e-mail address is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in direct mail. You may object to this use of your e-mail address at any time by notifying us. The contact details for the exercise of the contradiction can be found in the imprint. You can also use the dedicated link in the promotional e-mail. There are no other costs than the transmission costs according to the basic tariffs.
payment service
Use of Amazon Payments
We use the Amazon Payments payment service from Amazon Payments Europe sca (38 avenue John F. Kennedy, L-1855 Luxembourg; “Amazon Payments”) on our website.
The data processing serves the purpose of being able to offer you payment via the Amazon Payments payment service.
To integrate this payment service, it is necessary for Amazon Payments to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this. The cookies enable your browser to be recognized.
The processing of your personal data takes place on the basis of Art. 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
By selecting and using "Amazon Payments", the data required for payment processing will be transmitted to Amazon Payments in order to be able to fulfill the contract with you with the chosen payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.
You can find more information on data processing when using the payment service Amazon Payments in the associated data protection declaration at: https://pay.amazon.com/de/help/201212490
Data collection and processing when registering for hire purchase via easyCredit
When paying by installment purchase via easyCredit, the additional ones apply Privacy Policy to buy installments from easyCredit.
Use of SOFORT
We use the payment service provider SOFORT GmbH, (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT") for payment processing on our website. Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The data processing serves the purpose of being able to offer you various payment methods through payment processing via the payment service provider SOFORT. If you have decided on the payment option, the data required for payment processing will be transmitted to SOFORT. This data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. More information on data processing when using the payment service provider SOFORT can be found at https://www.sofort.com/1.0/shared/content/legal/terms/de-DE/SOFORT/ and https://www.klarna.com/sofort/.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified prior to setting cookies and individually decide on the acceptance and prevent the storage of cookies and transmission of the data contained. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full.
Under the links below you can find out how to manage (among other things disable) cookies on the most important browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, more effective and more secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit.
You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
Use of the Cookie Consent Manager from ShopwareWe use the cookie consent manager from shopware AG (Ebbinghoff 10, 48624 Schöppingen; "Shopware") on our website.
The tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to make use of your right of withdrawal for consent that has already been given. The data processing serves the purpose of obtaining and documenting the necessary consent for data processing and thus complying with legal obligations. Cookies can be used. User information, including your IP address, is collected and transmitted to Shopware. This data will not be passed on to other third parties.
Data processing takes place to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR.
You can find more information on data protection at Shopware at: https://www.shopware.com/de/datenschutz/.
Analysis
Use of Matomo
We use the Matomo analysis tool from InnoCraft Ltd. on our website. (150 Willis St, 6011 Wellington, New Zealand; "Matomo").
The data processing serves the purpose of analyzing this website and its visitors. Cookies can be used for this, which enable the Internet browser to be recognized. Among other things, the following information can be collected: IP address, information about the browser you are using and the device you are using, files you have clicked on or downloaded, clicks on links to third-party websites, referrer URL (website, via which you accessed our website), URL of our website, number of your visits, time of your first visit, date and time of the visit, time zone, location data. Usage profiles can be created from this data under a pseudonym. The data collected with Matomo technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the consent of the person concerned.
Your data will be transmitted to a third country outside the European Union for which an adequacy decision by the EU Commission is available.
Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
The use of Matomo and the associated data collection and storage can be deactivated at any time with effect for the future:
Plug-ins and other
Use of social plug-ins using "Shariff"
We use social network plug-ins on our website. We use the data-safe "Shariff" buttons to keep you in control of your data.
Without your express consent, no links will be made to the servers of the social networks and, consequently, no data will be transmitted.
"Shariff" is a development of the specialists of the computer magazine c't. It enables more privacy on the net and replaces the usual “share” buttons of social networks. More information on the Shariff project can be found here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.
If you click the buttons, a pop-up window appears in which you can log in with your data to the respective provider. Only after you have actively logged in will a direct connection to the social networks be established.
By logging in you give your consent to the transfer of your data to the respective social media provider. Here, among other things, both your IP address and the information about which of our pages you have visited are transmitted. If you are connected to one or more of your social network accounts at the same time, the information collected will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. The following social networks are integrated using the "Shariff" function.
You can find more information on the scope and purpose of the collection and use of the data as well as your rights and options to protect your privacy in the linked data protection notices of the providers.
Facebook of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://www.facebook.com/policy.php
Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://www.facebook.com/legal/EU_data_transfer_addendum.
Twitter, Twitter Inc. (1355 Market Street, 900 Suite, San Francisco, CA 94107, USA) https://twitter.com/privacy
Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA.
Using Google reCAPTCHA
We use the reCAPTCHA service on our website Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The query serves the purpose of differentiating the input by a human or by automated, machine processing. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. These data are processed by Google within the European Union and, if necessary, also transmitted to the servers of Google LLC in the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. f GDPR out of our predominant legitimate interest to protect our website from automated spying, abuse and SPAM. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.
For more information about Google reCAPTCHA and its privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy.
Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This serves the purpose of differentiating the input by a person or by automated, machine processing. In the background, Google collects and analyzes usage data, which Invisible reCaptcha uses to distinguish regular users from bots. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the Invisible reCAPTCHA service will be transmitted to Google.
These data are processed by Google within the European Union and possibly also in the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. f GDPR out of our predominant legitimate interest to protect our website from automated spying, abuse and SPAM. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.
For more information about Google reCAPTCHA and its privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy
Using Google Maps We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This serves the purpose of differentiating the input by a person or by automated, machine processing. In the background, Google collects and analyzes usage data, which Invisible reCaptcha uses to distinguish regular users from bots. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the Invisible reCAPTCHA service will be transmitted to Google.
These data are processed by Google within the European Union and possibly also in the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. f GDPR out of our predominant legitimate interest to protect our website from automated spying, abuse and SPAM. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.
For more information about Google reCAPTCHA and its privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy
We use the GoogleMaps embedding function on our website Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
The feature allows the visual presentation of geographic information and interactive maps. In doing so, Google also collects, processes and uses data from visitors to the websites when visiting the pages in which GoogleMaps maps are integrated.
Your data may also be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
For more information about the collection and use of data by Google, see Google's Privacy Policy https://www.google.com/privacypolicy.html. There you can also change your settings in the data protection center so that you can manage and protect your data processed by Google.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited on our website (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is one with Google LLC (1600 Amphitheater Parkway, Mountain View, CA) 94043, USA; “Google”) affiliate.
The function shows videos stored on YouTube in an iFrame on the website. The option "Extended data protection mode" is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information at https://www.youtube.com/t/privacy.
Affected rights and storage duration
Duration of storage
After completion of the contract, the data is first stored for the duration of the warranty period, then taking into account statutory, especially tax and commercial retention periods and then deleted after the deadline, unless you have consented to the further processing and use.
Rights of the person concerned
You are entitled to the following rights under Art. 15 to 20 DSGVO if the legal prerequisites are met: Right to information, to correction, to deletion, to restriction of processing, to data portability.
Furthermore, according to Art. 21 para. 1 DSGVO, you are entitled to a right of objection to the processing based on Art. 6 para. 1 f DSGVO as well as the processing for the purpose of direct mail.
Right of appeal to the supervisory authority
In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint with the supervisory authority responsible for us, which you can reach under the following contact details:
State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Koenigstrasse 10 a
70173 Stuttgart
Tel .: + 49 711 6155410
Fax: +49 711 61554115
Email: poststelle@lfdi.bwl.de
Right of objection
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO, you have the right for reasons that arise from your particular situation, at any time to object to these processing with effect for the future.
Following an objection, processing of the data in question will cease unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purposes of asserting, exercising or defending legal claims.
If the personal data processing for purposes of direct mail, you can object to this processing at any time by notifying us. After the objection, we will stop the processing of the data concerned for the purpose of direct mailing.
last update: 29.11.2022
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