Shipping and payment

Payment and shipping

The following conditions apply:

Shipping policy

Delivery of goods is carried out worldwide.

Shipping Rate (including VAT)

Deliveries in Germany (Germany): 

Standard package (incl. packaging) €4,95
The dispatch takes place either as a DHL package or as a goods post, depending on the package dimensions and weight.

Shipping costs for an order which contains at least one article with the remark "This article requires the dispatch in Germany as a Langpaket"
DHL package (incl. Packing) 7,90 €


From a shopping basket value of 99,00 € we ship your order within Germany free shipping.

 

Optionally, we offer an express service, please ask for this by e-mail.


Deliveries abroad:

Austria: 9,98 €

EU (excluding Switzerland and Norway): 14,90 €

Switzerland: 16,00 €

Norway & Great Britain: € 18,00

Australia, United States, Canada: 49,00 €

Rest of the world: 39,00 €

 


Delivery times

Unless another period is specified in the respective offer, delivery of the goods within the country (Germany) takes place within 1 - 5 days in international deliveries within 5 - 12 days after the contract (in case of agreed advance payment after the date of your payment order).
Note that on Sundays and public holidays no notification is made.
Have you ordered products with different delivery times, we will ship the goods in a common mission, provided that we have not taken any other agreement with you. The delivery time is determined in this case according to the article with the longest delivery time you ordered.

In case of self-collection, we will inform you by e-mail about the delivery of the goods and the possibilities of taking off. In this case, no shipping costs will be charged.

 

For DHL Express within Germany, the EU, Switzerland and Norway the delivery time is 1-2 days (Monday - Friday). For orders up to 14 clock, your package will be delivered Monday - Friday the next day, for orders after 14 a day later, as far as the item is available. If advance payment has been agreed, the calculation of the term will take place after the time of receipt of payment.
Please note that DHL Express will not deliver on Sundays and public holidays and Saturday delivery is subject to additional charges and will not be offered by us.
Have you ordered products with different delivery times, we will ship the goods in a common mission, provided that we have not taken any other agreement with you. The delivery time is determined in this case according to the article with the longest delivery time you ordered.


Terms of payment

For deliveries in Germany (Germany) you have the following payment options:

Cash payment at pickup
Payment by bank transfer
- Payment by SEPA core direct debit (only possible after prior activation)
Payment with credit card
-  Payment by PayPal
- Payment by PayPal Express
-  payment via immidate transfer
-  Payment via Amazon pay
- Payment by easy credit installment purchase (minimum order value € 200, maximum order value € 3000, delivery address must be identical to the billing address, the package must not be sent to a packing station)



For deliveries abroad, you have the following payment options:

Cash payment at pickup
-  Payment by bank transfer
Payment with credit card
-  Payment by PayPal
- Payment by PayPal Express
payment via immidate transfer
-  Payment via Amazon pay
- Payment by iDEAL (for customers from the Netherlands)

 



Further details for payment

If you are paying by SEPA basic lading or by SEPA company lien, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive an advance notice (pre-notification) at least 5 days before the date of the load receipt. Please note that you are obligated to ensure sufficient coverage of the account on the announced date.

If you pay by credit card, your credit card will be charged with the dispatch of the goods.


For questions, please find our contact details in the imprint.

last seen