More security through experiences of our customers
A few weeks have passed since the introduction of the new Fechtner-Modellbau online shop. We want to introduce you to the most important new features in the next few days. In the next few days, one or the other will also change here. Be curious!
Process
After you have received your order, you will automatically receive an email a few days later. By clicking on the link in this mail, you will be taken to the evaluation page. There you can rate Fechtner-Modellbau in the following categories:
- Commodity
- Shipping Rate
- Delivery time
- Customer service
You also have the option to leave a public comment. This is then published anonymously, but we have the opportunity to personally contact.
Should still be running something goes wrong, we ask you to contact us - we try everything to find a solution. Should you still have to review submitted and we were able to resolve your concern to your satisfaction, you can customize your evaluation to follow up again by clicking again on the link.
More Sichehheit for all customers
By submitting your review potential customers have the opportunity to get a picture from our online shop. A good review by a variety of customers, provides security when shopping online. Whether in clothes or even in model - the hobby we all love.
continuos improvement
Through your vote, we can find out where we can improve further. This is part of our company philosophy we continually develop. We appreciate any feedback.
We wish the function fun and appreciate feedback.